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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.

AI & Machine Learning

Opening the door for more human-like conversations with bots

Healthcare & Life Sciences

Are chatbots replacing doctors? It’s not what people want

Case Studies

Chatbots can only reach their potential through instant-access data

Automation & Robotics

Automated chatbots don’t chat, they debate?

Vanita Tanna, head of Experience and Service Design at Rufus Leonard, explores our relationship with chatbot technology.

How it Works

Machine learning, natural language and computer vision — key to enhancing chatbot capabilities

Automation & Robotics

The digital colleague is here… say hello to your new co-worker

Johan Toll, executive director of transformations at IPsoft, explores the differences between a chatbot and a digital colleague.

Business Skills

Developing chatbots in the enterprise: both for the customer and employee

Automation & Robotics

Chatbots need more than AI to have a good conversation

Emerging Technology

Quantum computing — coming soon?

Recruitment

How chatbots can help recruiters boost candidate engagement

Automation & Robotics

How chatbots can raise BI, analytics adoption and success rates

Automation & Robotics

How UK consumers feel about chatbots in customer service

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