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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.
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AI & Machine Learning

Opening the door for more human-like conversations with bots

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Healthcare & Life Sciences

Are chatbots replacing doctors? It’s not what people want

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Case Studies

Chatbots can only reach their potential through instant-access data

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Automation & Robotics

Automated chatbots don’t chat, they debate?

Vanita Tanna, head of Experience and Service Design at Rufus Leonard, explores our relationship with chatbot technology.

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How it Works

Machine learning, natural language and computer vision — key to enhancing chatbot capabilities

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Automation & Robotics

The digital colleague is here… say hello to your new co-worker

Johan Toll, executive director of transformations at IPsoft, explores the differences between a chatbot and a digital colleague.

Business Skills

Developing chatbots in the enterprise: both for the customer and employee

Automation & Robotics

Chatbots need more than AI to have a good conversation

Emerging Technology

Quantum computing — coming soon?

Recruitment

How chatbots can help recruiters boost candidate engagement

Automation & Robotics

How chatbots can raise BI, analytics adoption and success rates

Automation & Robotics

How UK consumers feel about chatbots in customer service

Recommended Content

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace