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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.

Automation & Robotics

What is a chatbot? How to make a chatbot? Why chatbots fail? All your questions answered

Automation & Robotics

HR, chatbots and robotic process automation: key for digital transformation

AI & Machine Learning

Will technology ever replace human to human conversations?

Software and Applications

Chatbots are key in improving customer engagement, retention and experience

AI & Machine Learning

Organisations deploying AI grows, according to Gartner

Digital Transformation

Digital transformation in the telecom industry

Digital Transformation

Virtual employee assistants on the rise, says Gartner

AI & Machine Learning

Artificial intelligence: What changed in 2018 and what to expect in 2019

Cloud & Edge Computing

Live chat: Backing up conversations in the cloud

Recruitment

Tech recruitment: How can businesses overcome this challenge?

AI & Machine Learning

Why should businesses be investing in AI?

News

Chatbots and human customer services; does artificial intelligence replace or complement humans?

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace