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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.

AI & Machine Learning

Demand for artificial intelligence goes global

Demand for artificial intelligence reaches four continents in three months, new figures from Synechron show.

AI & Machine Learning

Chatbots should be experts but not virtual assistants

AI & Machine Learning

The top 10 digital trends influencing organisations and the world around them

AI & Machine Learning

5 things marketers need to know about chatbots

AI & Machine Learning

A human touch: consultative intelligence

AI & Machine Learning

How traditional industries will reap the benefits of machine learning

AI & Machine Learning

Is business data AI compatible?

AI & Machine Learning

Could bank cashiers soon be replaced by chatbots?

AI & Machine Learning

The personal touch in customer management

AI & Machine Learning

The future of the online travel trade

AI & Machine Learning

Brexit triggers and travel bans: the role of employee communication apps

AI & Machine Learning

A new kind of intelligence is required

Business leaders need to act now to create a culture that can meet the challenges artificial intelligence will bring to their organisations.

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace