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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.
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AI & Machine Learning

Consumer receptiveness to chatbots is high

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AI & Machine Learning

Helping the NHS one app at a time

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AI & Machine Learning

Blended approach is best: AI in the contact centre

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Automation & Robotics

Don’t talk to strangers, talk to robots

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AI & Machine Learning

Giving cyber security a voice

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AI & Machine Learning

1 in 5 smartphone interactions will occur via VPAs within 2 years – Gartner

AI & Machine Learning

An age of experimentation for the travel industry

AI & Machine Learning

The virtual assistant: the banks who are deploying chatbots

Recommended Content

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace