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Media & Marketing

Technology is impacting the Game of Thrones viewing experience

What technological changes have people experienced over the programme's seven seasons, and how has the viewing experience evolved?

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Media & Marketing

Embracing innovation and change in customer support

What are the issues with legacy systems in today’s new world of customer support, and the solutions businesses can put in place?

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Media & Marketing

3 ways to transform the customer experience

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Business & Strategy

A 2020 experience: using insights to deliver customer satisfaction

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IoT and M2M

How to improve customer experience with the internet of things

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Media & Marketing

3 ways CMOs can meet the c-suite’s digital demands

As customer expectations continue to rise, CMO’s are tasked with implementing effective digital transformation to keep customers happy.

AI & Machine Learning

The 3 types of analytics set to transform customer experience

Prescriptive analytics, when coupled with traditional descriptive and predictive analytics, will change the shape of the customer experience.

IoT and M2M

6 critical questions to consider for your IoT CX strategy

Media & Marketing

Understanding and enabling customer experience networks

AI & Machine Learning

AI’s impact on customer experience

Digital Transformation

Traditional approaches to customer experience need to evolve

Digital Transformation

To improve your customer experience, free your data

Recommended Content

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace