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Customer Experience

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AI & Machine Learning

AI-driven: the journey into the cloud for AVDC with AWS

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AI & Machine Learning

Blended approach is best: AI in the contact centre

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Automation & Robotics

Don’t talk to strangers, talk to robots

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Media & Marketing

Simple hacks to improve your customers’ experiences

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Media & Marketing

How forward-thinking companies are reinventing the role of the customer

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Cloud & Edge Computing

2017 cloud predictions

Cloud adoption has surged over the last decade and as 2017 approaches its use in both public and private spheres is set to dominate.

Data Analytics & Data Science

Retail analytics: big data and Black Friday

Data Analytics & Data Science

ERP customers at a crossroads

Consumer Electronics & Mobile

Speech to text: sending an SMS to the world

AI & Machine Learning

An age of experimentation for the travel industry

Digital Transformation

How to power disruptive growth in the digital age

Digital Transformation

Want to be a digital business? Here are 5 technology elements you need

Recommended Content

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace