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Business & Strategy

Agility for business — championing customer expectations in 2021

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Data Analytics & Data Science

Future liability concerns for inaccurate data valuations felt by IT leaders

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Business & Strategy

Information Age Roundtable: Protecting the Digitally Vulnerable in Insurance

A recent Information Age and Callminer roundtable discussed how the insurance sector can protect digitally vulnerable customers.

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Automation & Robotics

Santander saves $2 million and improves CX with Automation Anywhere

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Automation & Robotics

CRM Process Automation: how to implement in your organisation

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Business Skills

Exploring the growing use of IT in B2B customer experience projects

Software and Applications

Could channel-less CRM be the way forward for your company?

Data Analytics & Data Science

Running business intelligence using data: Connect the dots

Digital Transformation

The key drivers of digital transformation in retail

Data Analytics & Data Science

Gartner: growth companies collect more CX data than non-growth ones

Business & Strategy

Disconnect between IT and business is bad news for customer experience

Cybersecurity

The importance of Strong Customer Authentication as PSD2 deadline approaches

Recommended Content

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace