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IT Services

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Media & Marketing

Five tips to make IT self-service more selfless and customer-centric

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Media & Marketing

Customer service: the rise of the mix and match approach

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Tech Giants

The emerging field service worker: young, tech-savvy and collaborative

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IT management

Notes from the IT service management highway code

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IT management

Out of service: when yesterday’s IT service management meets today’s world

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Digital Transformation

Why the IT service desk is the key to digital transformation

Business Continuity

Forgotten and unloved: does business continuity planning need a make-over?

Education

Changing attitudes to university IT services will affect all

Outsourcing

Young’s Seafood re-insources IT service management

Business Skills

Service management revisited

Government & Public Sector

Lockheed Martin acquires Scottish IT services provider Amor Group

Outsourcing

We are entering the era of “industrialised IT”, says Gartner

Recommended Content

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace