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AI & Machine Learning
How AI can improve quality assurance: seven tips
Quality assurance (QA) is essential. If the public thinks a company doesn't care they'll go elsewhere. AI for quality assurance can help.
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AI & Machine Learning
Tony Blair and tech chiefs call for ‘sovereign AI’ to rival ChatGPT
Former Prime Minister Sir Tony Blair and AI stakeholders have argued a case for implementation of ‘sovereign AI' for public service operations
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AI & Machine Learning
AI chatbots to be subject to UK Online Safety Bill
A DCMS minister has revealed that AI chatbots will need to adhere to the UK Online Safety Bill, which is being drafted in parliament
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AI & Machine Learning
The role of ChatGPT in the future of customer service
Given the emergence of ChatGPT and other chatbots, we consider how the role of such AI-powered technology in customer service could manifest itself in the coming years
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AI & Machine Learning
Three ideal scenarios for anomaly detection with machine learning
Machine learning can prove ideal for anomaly detection throughout the company network. Here are three key scenarios where this can be put to good use