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AI & Machine Learning

Chronicling the rapidly developing technology of artificial intelligence and machine learning which are transforming business and creating the foundations for an AI-centric future. Expert analysis and comment on the benefits and risks, the consequences for companies, workers and consumers, and the subsequent possible impact on multiple technology markets.

AI ethics: Time to move beyond a list of principles

AI & Machine Learning

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AI & Machine Learning

Chatbot solutions for AI-powered customer service

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AI & Machine Learning

NLP to break down human communication: How AI platforms are using natural language processing

Many programs such as chatbots and virtual assistants are made possible through the use of natural language processing or NLP.

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AI & Machine Learning

Gong.io raises $40m to transform sales with AI

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AI & Machine Learning

Will technology ever replace human to human conversations?

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AI & Machine Learning

UK tech sector leads Europe in AI — but what about the rest of the world?

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AI & Machine Learning

Kryon becomes the first RPA vendor to achieve ISO/IEC 27001:2013 Certification

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AI & Machine Learning

Men’s fashion retailer sees 44% lift from AI-based personalisation

AI & Machine Learning

Kryon becomes the first RPA vendor to achieve ISO/IEC 27001:2013 Certification

AI & Machine Learning

Men’s fashion retailer sees 44% lift from AI-based personalisation

AI & Machine Learning

Organisations deploying AI grows, according to Gartner

AI & Machine Learning

RPA company UiPath and Enate sign global reseller agreement

AI & Machine Learning

40% of global organisations surveyed think deploying AI creates more jobs

AI & Machine Learning

How machine learning can help brands develop more personalised conversations with their customers

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Business & Strategy

How the financial services C-suite are going beyond ‘keeping the lights on’ in 2025

Michael Perica, CFO at Rimini Street discusses the impact of a more colaborative relationship between CFOs and CIOs

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Partner Content

Is your business ready for the IDP revolution?

Make your organisation more efficient with Intelligent Document Processing (IDP). David Malan, sales director of DocuWare, explains more

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace